The Co-operative Bank
News and Updates
From Wednesday 23 July, MMResearch will be conducting a Customer Satisfaction Survey on behalf of The Co‑operative Bank.
You may be selected to take part in this survey, which will be conducted online, and will only take about five minutes of your time. MMResearch will not ask for any of your banking details, as this is purely about customer satisfaction.
Our 2014 AGM is less than a week away and all of our customers are welcome to attend. This year it is being held in Wellington, at the City Gallery, on Thursday 24 July. Registration is from 5pm, with the AGM starting at 5.30pm, followed by a reception where you can meet with the Board and Senior Leadership Team.
If you are in the area we would love you to attend. Please RSVP to email@example.com.
Some of our customers have recently received hoax emails. The email states it is sent from The Co-operative Bank.
The only New Zealand bank that shares its profits with its customers is giving back even more money this year.
For the second year in a row The Co-operative Bank will pay a share of its profits directly to its customers.
As a result, on 1 July 2014, the majority of customers will receive a portion of a total $1.3 million rebate payment, Chief Executive Bruce McLachlan announced. This is an increase from the $1 million in rebates paid out last year.
The Co-operative Bank has experienced a sound year of growth in its second full year as a registered bank.
With the OCR increasing to 3.25% yesterday we are making changes to both Term Deposit and Home Loan interest rates which came into effect today (13 June).
From Tuesday 3 June our Lower Hutt branch will be in a handy new location and open seven days a week.
It was announced in the Government’s Budget on 15 May 2014 that from 1 July 2014 the requirement to pay cheque duty on cheques will be removed. Cheque duty is 5c per cheque or $2.50 per cheque book.
The Co-operative Bank leads the way in Canstar’s 2014 banking customer satisfaction ratings - 8 May 2014
We’re pleased to say that we’ve won the 2014 Canstar Blue Award for “Most Satisfied Customers” in the banking industry, scoring the maximum five stars across seven of the eight categories. Thanks to all our amazing customers and staff for this great achievement!
From Monday 28 April 2014 (after Easter/ANZAC Day) all payments due on a weekend or public holiday will be deducted from your account on that weekend/ public holiday. This change affects Automatic Payments, Loan Repayments, Future Payments and Immediate Payments.
Check out our interest rates
Fixed for 3 years.
6 month term deposit. Minimum investment $5000. Interest compounded quarterly.
Unsecured loan with full banking discount (1.00% pa). Read more about Personal Loans
To qualify for the full banking discount, one of the borrowers of the loan must credit their main income to a transaction account at The Co-operative Bank. On our Personal Loans we also offer an interest rate discount to members who take out, or hold, insurance with us – ask us about which insurance options qualify for this discount.
Unarranged Overdraft interest rate 22.00%pa.
An Investment Statement and the current Disclosure Statement are available from any branch of The Co-operative Bank or can be downloaded here.
Interest rates and fees are subject to change. For all lending products, The Co-operative Bank lending and insurance criteria, and fees, apply.
If a home loan is greater than 80% of the property's value, a low equity interest rate premium will apply and the revolving credit home loan will not be available.
The Co-operative Bank is registered as a bank by the Reserve Bank of New Zealand and is an entity trading (for the purposes of the Fair Trading Act 1986) under and pursuant to the Co-operative Companies Act 1996.