The Co-operative Bank

News and Updates

Scheduled maintenance on Sunday 23rd November

We’ll be carrying out some important maintenance on our systems from midnight Saturday to 4am on Sunday morning. This will affect internet, TXT, mobile and phone banking which may not be available during this time. You should be fine using EFTPOS and ATMs, but to be on the safe side, you might want to get any cash out in advance. We’re sorry for any inconvenience this might cause.

Queen St branch opening today - 17th November

Today we’re happy to announce that The Co-operative Bank is opening its newest branch at 109 Queen Street. We’re having an opening event at 11am, and activities around the Auckland CBD to get people excited. Auckland commuters will be entertained throughout the day by musical “reverse buskers”, who will play music and give away $50 vouchers. When someone joins the bank and sets up a new transaction or savings account at the 109 Queen Street branch, we’ll deposit the money into that account.

Read more about the 109 Queen Street branch opening

Neonatal Trust annual campaign runs between 1st - 17th November

This year, the Bank is helping The Neonatal Trust with its annual campaign, Small Change Big Difference, which runs from 1-17 November 2014.

Read more Read more about The Neonatal Trust annual campaign

Auckland temporary relocation - 6 October 2014

The Auckland Central branch will be in a temporary location until Friday 14 November.

The location is Level 3, DLA Phillips Fox Tower (Tower 2), 205 Queen Street.

New mobile app features - 17 September 2014

Our mobile app now has even more great features. You can check out our latest interest rates or use our helpful home and personal loan calculators. The calculators will help you find out how much interest you’ll pay on your loan and how long it might take to pay off! We’ve also made the "Lock" button easier to access on the home screen.

Find out more about the mobile app

Downloading the application is subject to our Digital Services and General Terms and Conditions which are available at‑


Free financial health checks - 17 September 2014

Get a financial health check from the Co-operative Bank team. We’re offering free financial health checks to everyone who’s interested (you don’t have to be a customer) from 13 October to 14 November (a Money Month!).

Read more Read more about free financial health checks

AGM Article - 3 September 2014

Here's an interesting article about our AGM from a customer's point of view. Thanks to Mathew Underwood and Script, the newsletter of the New Zealand Shareholders' Association for this article.

Read the article about our AGM Read the article

Chairman's Quarterly Update - 22 August 2014

  • Introduction
  • Product and service news
  • The environment
  • First quarter financial highlights
  • Farewell to John Isles

Read the quarterly update Read the quarterly update

Our mobile banking app is here! - 28 July 2014

Our great new mobile banking app (for iPhone and Android phones) is here and ready to download from the Apple Store or Google Play.

Read more about the Customer Satisfaction Survey

Annual General Meeting results 2014 - 25 July 2014

On Thursday 24 July 2014 we held our Annual General Meeting (AGM) at the City Gallery in Wellington.

We had an excellent turn out with 85 people attending in person and 3527 shareholders appointing a proxy.

Read more about the AGM results

FATCA - Change to terms and conditions - 3 July 2014

We have updated the "Indemnity" section in our general Terms and Conditions from 17 June 2014 to clarify who we may be required to share personal customer information with.

Read more about FATCA

Media Release: The Co-operative Bank to share $1.3 million with customers - 27 June 2014

The only New Zealand bank that shares its profits with its customers is giving back even more money this year.

For the second year in a row The Co-operative Bank will pay a share of its profits directly to its customers.

As a result, on 1 July 2014, the majority of customers will receive a portion of a total $1.3 million rebate payment, Chief Executive Bruce McLachlan announced. This is an increase from the $1 million in rebates paid out last year.

Read More about the media release.

Media Release: The Co-operative Bank net profits rise - 27 June 2014

The Co-operative Bank has experienced a sound year of growth in its second full year as a registered bank.

Read More about the annual report.

The Co-operative Bank leads the way in Canstar’s 2014 banking customer satisfaction ratings - 8 May 2014

We’re pleased to say that we’ve won the 2014 Canstar Blue Award for “Most Satisfied Customers” in the banking industry, scoring the maximum five stars across seven of the eight categories. Thanks to all our amazing customers and staff for this great achievement!

Check out our interest rates

Home Loan

5.75 % per annum

Fixed for 2 years.

Read more about home loans


4.50 % per annum

6 month term deposit. Minimum investment $5000. Interest compounded quarterly.

Read more about deposits


From 13.50 % per annum

Unsecured loan with full banking discount (1.00% pa). Read more about Personal Loans

To qualify for the full banking discount, one of the borrowers of the loan must credit their main income to a transaction account at The Co-operative Bank. On our Personal Loans we also offer an interest rate discount to members who take out, or hold, insurance with us – ask us about which insurance options qualify for this discount.


17.50 % per annum

Arranged Overdraft.

Unarranged Overdraft interest rate 22.00%pa.

Read more about overdrafts

An Investment Statement and the current Disclosure Statement are available from any branch of The Co-operative Bank or can be downloaded here.

Interest rates and fees are subject to change. For all lending products, The Co-operative Bank lending and insurance criteria, and fees, apply.

If a home loan is greater than 80% of the property's value, a low equity interest rate premium will apply and the revolving credit home loan will not be available.

The Co-operative Bank is registered as a bank by the Reserve Bank of New Zealand and is an entity trading (for the purposes of the Fair Trading Act 1986) under and pursuant to the Co-operative Companies Act 1996.