We’re simplifying our everyday banking accounts, making it easier for you to manage your money how you choose. As part of this, we’ll also be making some changes to our fees.
What’s changing?
- Removing monthly account fee
We’re removing the $5 monthly account fee from our Electronic account - this is an important step in our mission to help New Zealanders bank better, every day. - Removing cash deposit fee
You won’t be charged a fee to deposit cash into your account in branch. - The Cash Withdrawal fee is increasing
The fee for cash withdrawals in a branch from an Electronic account will increase from $3.50 to $5 per transaction. Instead, you can withdraw cash from any New Zealand ATM. We don’t charge fees for ATM withdrawals; however, some providers do have surcharges. - The Copy Statement fee is increasing
The fee for requesting a copy of your statement in a branch will increase from $3.50 to $5 per statement. To avoid this fee, you can download statements from your internet banking or app for free
Why are we making these changes?
We’re committed to keeping banking simple and transparent. Removing fees where possible helps support customers to bank better, while adjustments to other fees reflect the cost of providing certain services.
If you need additional support or financial assistance, please speak to our team.