Support for customers affected by the severe weather

Customers with Co‑operative Bank Home, Contents or Car Insurance can find helpful information and how to make a claim here

For customers who may require emergency financial assistance, we are available on 0800 554 554 between 8am – 7pm Monday to Friday and 9am – 4pm over the weekend.

A proud co-operative

We’re 100% owned by our customers, and the only bank in New Zealand to give our customers a share of our profits.

Banking better

We’re here to help customers bank better. We put people first, which is why you get great customer service as well as competitive home loan rates.

Making the move easy

Changing banks doesn't need to be difficult. We can help make it easier for you by moving accounts and payments from your current bank.

1 year fixed rate

4.49% p.a.

Additional rates and terms available

2 year fixed rate

4.79% p.a.

Additional rates and terms available

Floating rate

4.99% p.a.

Additional rates and terms available

Ready to make the switch?

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  • You can complete your application online. It'll take about 10-20 minutes to apply. If you need to, you can save as you go and come back later.
  • We’ll ask for information about your financial situation such as your income, debts and expenses. If this is a joint application, we suggest you complete this application together as we’ll need financial information from both of you.
  • We’ll review your application and usually we’ll be in touch within 3 to 5 business days.

We're here to make the switch easy

Our dedicated switch team will work with you to make the process as simple and streamlined as possible.

How we can assist you

  • Opening your new account, setting up home loan and setting you up with your preferred ways to bank, such as Internet Banking and/or our mobile app.
  • We will liaise with your current bank on your behalf to transfer your balance, any existing payments, automatic payments, direct debits and bill payments to your new accounts for you and closing any old accounts.

Co-operative Bank Team Member with customers in branch

Terms and Conditions

The Co-operative Bank’s lending and insurance criteria, fees, interest rates, terms and conditions apply and are subject to change.

Rates apply to loans approved for Owner Occupied lending with a minimum of 20% equity. Please see Interest Rates for full details including our Standard rates and Low Equity premiums which may apply. If a home loan is greater than 80% of the property's value, a low equity interest rate premium will apply.

Owner Occupied lending is:

  • Where there is a minimum 20% equity in the property, and the individual seeking the loan intends to occupy the property; or
  • A First Home Loan.

Please see our Fees page for details on our Loan fees.

For fixed home loans - If you repay your home loan before the fixed term is finished, you may be charged early repayment fees – see The Co-operative Bank Early Repayment Formula.

Our terms and conditions for our home loan products are available here.