Protection for your rental property

Cover your rental property with our Landlord’s home and contents insurance. Designed specifically with landlords in mind, with a range of benefits to provide a financial security net when the unexpected happens. You can manage both your banking and insurance with our mobile app and internet banking.

Landlord’s home insurance

Cover for the home, garage, and shed on your rental property. You’re also covered for unexpected circumstances like loss of rent in certain situations, removal costs for abandoned items, and replacement of keys and locks.

Read the policy wording

Landlord’s contents insurance

Get cover for your chattels and household goods that your tenants use, like furniture, furnishings, and electrical appliances.

Read the policy wording

Benefits that may work for you

Sudden and accidental loss or damage

We will cover sudden and accidental loss to your rental home up to your total sum insured that happens during the period of insurance.

Loss of rent cover

If your rental property is damaged and unliveable, you can claim up to $30,000 per event to cover lost rent.

Abandoned possessions

Your policy provides cover for up to $10,000 if a tenant abandons your rental property, owes unpaid rent, and is unable to return due to illness or death. 

Hidden gradual damage

Your contents will be covered up to $3,000 per year for any damage caused by water leaking from an internal tank or internal plumbing.

Rent default optional benefit

You can purchase this optional benefit to be covered for lost rent if your tenants are evicted for non-payment of rent, are released from the tenancy agreement as a result of hardship or leave without notice.

Get a quote

If you are an existing Co‑operative Bank customer, you can get a quick quote online through your IAG insurance hub, accessed through the Open & Apply menu in our mobile app or internet banking.

Or, if you would prefer to speak with someone, you can call us on 0800 554 554.

If you are looking to join the bank, you can get started online.

Co-operative Bank Team Member on phones

Need to make a claim?

Call the IAG Claims Team

0800 425 025

  • Monday to Friday, 8am to 6pm
  • Closed Saturday, Sunday and public holidays

For commercial insurance claims call

0800 340 333

  • Monday to Friday, 8am to 5pm
  • Closed Saturday, Sunday and public holidays

General enquiries

Call the IAG Sales and Service Team

0800 340 333

  • Monday to Friday, 8am to 5pm
  • Saturday and Sunday, 9am to 5pm
  • Closed on public holidays


Understanding your insurance

How premiums are calculated

Insurance premiums are reviewed and calculated each year to account for any changes to the cost of providing cover. You can learn more about personalised pricing and what makes up your premium here.

Managing your insurance online

You can manage your insurance(s) online using your IAG insurance hub, available through our mobile app and internet banking. You can:

  • get a quote or buy insurance

  • update your sums insured, excess amount, and add or remove optional benefits

  • make a premium payment or change your payment plan

  • view and download your insurance documents

    Find out more

Customer on mobile phone

The Co-operative Bank General Insurance is arranged and distributed by The Co-operative Bank Limited and underwritten by IAG New Zealand Limited (IAG). When making decisions about insurance you should read the policy wording at co-operativebank.co.nz/iaginsurancepolicy.

The Co-operative Bank does not provide financial advice in relation to The Co-operative Bank Limited General Insurance. IAG has a relationship with The Co-operative Bank to provide insurance policies to their customers. If you purchase an insurance product underwritten by IAG from The Co-operative Bank, IAG pays the Bank commissions and other fees for its services.

For a copy of IAG’s disclosure information go to iag.co.nz/financial

Check out Co‑operative Life's Financial Strength Rating & Solvency here. When making decisions about insurance you should read the policy wording here.

Loan Instalment Care is underwritten by Co-operative Life Limited, a wholly owned subsidiary of The Co-operative Bank Limited.