Why switch banks?
Feel confident about making the move
Many people feel switching banks may be hard, time consuming, risky, or disruptive. We understand, that changing something as important as your bank can feel daunting.
That’s why we’ve made switching simple. With friendly support, modern tools, and fair everyday banking designed around you.
- 100% customer owned - we are a bank that puts people before profits
- Everyday accounts with zero monthly account fees
- Mobile app and internet banking - modern tools that make everyday banking easier
- New Zealand‑based customer support - local people who genuinely care
What you need to do
Your part is just a few steps, and we’re here to help if you need a hand along the way.
Step 1: Join us digitally
Apply through our mobile app in just a few minutes. You’ll just need your NZ driver licence or passport handy to get started.
Step 2: Tell us you want to switch
During your welcome call, let our team member know and we’ll handle the rest.
What we do for you
Our dedicated switch team does the heavy lifting
Switching with us means you don’t have to chase forms, deal with your old bank, or worry about missed payments. We’ll guide you through the step-by-step process and keep things running smoothly.
Here’s what we take care of
Set up your new banking
We’ll open your new account, help you organise your home loan (if you’re moving one across), and get you set up with:
- Digital banking - mobile app and internet banking
- Payment solutions - cards, Apple Pay, Google Pay
Move your payments and balances
We’ll work directly with your current bank to transfer:
- Your account balance
- Automatic payments
- Direct debits
- Bill payments
- Saved payees
Help close your old account
Once everything’s safely moved over, we can close your old account for you. Simple. Tidy. Done.
What you’ll enjoy after switching
Fair, modern banking designed around you
You’ll get more than just an easier switch; you’ll enjoy everyday banking that puts your needs first.
Zero monthly fees
Keep more of your money for the things that matter.
Modern payment options
Apple Pay, Google Pay, and contactless payments that fit your lifestyle.
Smart digital tools
A secure, easy-to-use mobile app and internet banking.
Real support from real people
Friendly, NZ-based teams who genuinely care about helping your finances thrive.
Ready to make the switch?
Join our banking whānau, we’ll take care of the rest
Apply through our mobile app. It’s quick, secure, and hassle-free. Switching is easier than you think and we’re here to help every step of the way.
You’ll just need your NZ driver licence or passport handy to get started.
Important information:
Right to decline
We reserve the right to decline any application to open an Account, or to accept any application in part only. You can find our full General Terms and Conditions here.