Support for customers affected by the severe weather
Customers with Co‑operative Bank Home, Contents or Car Insurance can find helpful information and how to make a claim here
For customers who may require emergency financial assistance, we are available on 0800 554 554 between 8am – 7pm Monday to Friday and 9am – 4pm over the weekend.
Proud to be a co-operative
We are 100% owned by our customers, this means we’re here for the long-term benefit of the co-operative, for our customers and our people - to grow together and share the gains.
Banking better, every day
We're helping New Zealanders bank better every day, with everything you'd expect and more. From a smart mobile app and online banking to everyday accounts, home and personal lending, savings, and investment options.
Banking on a better world
We care about the long-term, putting our co-operative and our environment first. We’re proud to be New Zealand’s first B Corp Certified™ bank and Toitū Net Carbon Zero Certified.
Everyday banking with zero monthly fees
With no monthly account or electronic transaction fees, it’s easier to manage your day-to-day spending.
You can open multiple Electronic accounts and personalise them with different names and images to help you stay on top of your finances.
More about our Everyday accountManage your banking the way you want.
We’ve got options to suit many banking styles.
Bank whenever and wherever with our easy, secure and convenient digital options including Online Banking, our Mobile App (for Android and Apple) or Phone Banking.
Or if you prefer, you can speak to an expert either over the phone or visit your closest branch.
We are here for you, so let us help you manage your banking with ease and confidence.
More about the ways to bank with usReady to join our banking whānau?
Start your application online now or apply using our mobile app from the App Store or Google Play.
Enter a few simple details including your name and address, and let us know what products you're interested in.
Verify your identification to complete your application through our mobile app. You'll need to have your NZ Driver Licence or NZ Passport handy and take a short video of yourself saying a phrase we provide.
We’ll review your application and be in touch with you within 3-5 business days.
Join us online