Support for customers affected by the severe weather
Customers with Co‑operative Bank Home, Contents or Car Insurance can find helpful information and how to make a claim here
For customers who may require emergency financial assistance, we are available on 0800 554 554 between 8am – 7pm Monday to Friday and 9am – 4pm over the weekend.
The Co‑operative Bank is incorporated under the Companies Act 1993 and registered under the Co‑operative Companies Act 1996.
The company is a registered bank (the Bank) regulated by The Reserve Bank of New Zealand (the Reserve Bank), and the 100% owner of Co-operative Life Limited (Co-op Life) a registered insurer also regulated by the Reserve Bank. The Conditions of Registration imposed by the Reserve Bank can be found in our Disclosure Statement.
The Bank is governed by a Board of Directors elected by the shareholders. The shareholders are our customers.