We're excited to have opened a new location in Takapuna

The team at our new Takapuna Customer Hub are here to help you bank better every day. We’re proud to be known for our award-winning customer service, and we enjoy getting to know our customers.

We can help you learn more about online banking and if you’re not set up already, can help get you started. We’re committed to supporting our customers to build confidence when banking online, so that you can bank how, when and where you want to.

We can also help you with your banking needs including everyday and savings accounts, term deposits, personal loans, home loans, insurance, KiwiSaver and more. It’s best to call 0800 554 554 first to make an appointment to ensure the right person is available to help with your query.

Where to find us

Other ways you can manage your money

Digitally

You can do most of your banking through our mobile app or internet banking, including opening accounts, putting a temporary block on a card, and refixing your home loan. Find out how.

Help & support hub

Over the phone

We can also help with most queries over the phone, at a time that suits. Our New Zealand-based team is available by phone seven days a week, Monday to Friday from 8am to 7pm and weekends from 9am to 4pm.

Contact us

In branch

You may find that another branch is now closer to you. Check our branch finder page to see our other locations.

Branch finder