We may collect your information from, or disclose it to, third parties. We are the recipients of information from the following third parties, and we collect and hold this information in accordance with our Privacy Act obligations.
You have the right to access and correct your personal information held by a third party listed below. The contact details and privacy policies for these third parties are available in the table below.
This table reflects that position as at 30 April 2026. Because its contents are subject to change, we will review and update it periodically to help keep it up to date.
This information forms part of The Co-operative Bank's Privacy Statement. You can view the full Privacy Statement here
| Organisation we work with | Contact Details | Information we may collect | Why we collect the information |
|---|---|---|---|
| AFCX | Contact Details afcx.com.au Address: Level 1, 1 Sussex Street, Sydney, NSW 2000, Australia | Information we may collect Personal identification details and transaction information. | Why we collect the information Anti-scam and anti-fraud initiatives. |
| Apple | Contact Details apple.com/nz Address: PO Box 912015, Auckland Mail Centre, Auckland 1142 | Information we may collect Limited customer, device and token information for customers who have chosen to use Apple Pay. | Why we collect the information Enables digital card services. |
| Bank of New Zealand | Contact Details bnz.co.nz Address: Level 4, 80 Queen Street, Auckland, 1010, New Zealand | Information we may collect Account, transaction, and payment details. | Why we collect the information Processing domestic payments and reporting under AML/CFT obligations. Securitisation funding. |
| Centrix | Contact Details centrix.co.nz Address: Level 4, 56 Cawley Street, Ellerslie, Auckland, 1051, New Zealand Centrix Privacy Statement | Information we may collect Personal information, including name, address, and credit score. Financial information relating to the lending product or service, such as type of credit, amount, status, and repayment history. | Why we collect the information To inform our assessment of credit applications and reporting. Centrix also collects credit information for credit reporting services and conducts credit checks for credit applications or variations. |
| Convera | Contact Details convera.com/en-nz Address: Spaces Commercial Bay, Level 17, PWC Tower, Unit 17-12, 15 Customs Street West Auckland 1010, New Zealand | Information we may collect International payment information. | Why we collect the information Processing international payments and meeting reporting obligations. |
| Cotality | Contact Details cotality.com/nz Address: Level 2, 12 Madden Street, Wynyard Quarter, Auckland, 1010, New Zealand | Information we may collect Property valuation information, which may include climate-related information. | Why we collect the information Assessing the market valuation of a property. |
| Equifax New Zealand Information Services and Solutions Limited (formerly known as Veda) | Contact Details equifax.co.nz Address: Level 10, 48 Shortland Street, Auckland 1010, New Zealand Equifax Privacy Policy | Information we may collect Personal information, including name, address, and credit score. Financial information relating to the lending product or service, such as type of credit, amount, status, and repayment history. | Why we collect the information Address verification. Equifax also collects credit information for credit reporting services and conducts credit checks for credit applications or variations. |
| Fisher Funds | Contact Details fisherfunds.co.nz Address: Level 1, 67-73 Hurstmere Road, Takapuna, Auckland, 0622, New Zealand | Information we may collect Kiwisaver information. | Why we collect the information Provision of customer Kiwisaver details to customers in their Co-operative Bank channels. |
| Contact Details google.com Address: 10 Madden Street, Wynyard Central, Auckland 1010, New Zealand | Information we may collect Limited customer, device and token information for customers who have chosen to use Google pay. | Why we collect the information Enables digital card services. | |
| IAG | Contact Details iag.co.nz Address: NZI Centre, 1 Fanshawe Street, Auckland 1010, New Zealand | Information we may collect Policyholder identity information and insurance policy details including payment information, and any persons with a financial interest in the policy. | Why we collect the information To provide IAG’s general insurance policies to our customers and enable visibility for customers through their Co-operative Bank channels. |
| Illion (Experian) | Contact Details illion.co.nz Address: Bell Gully, Deloitte Centre, Level 5, 1 Queen Street, Auckland Central, Auckland 1010, New Zealand | Information we may collect Personal information, including name and address. Information relating to the lending product or service, such as type of credit, amount, status and repayment history. | Why we collect the information To inform our assessment of credit applications and reporting. |
| Intelligent Life | Contact Details intelligentlife.co.nz Address: Level 2, Building 730, 261 Morrin Road, St Johns, Auckland 1072, New Zealand | Information we may collect Personal information, including health and financial information. | Why we collect the information To inform our assessment of new life insurance applications to be insured by Co-operative Life Limited. |
| IRD | Contact Details ird.govt.nz Address: 55 Featherston Street, Pipitea, Wellington, 6011 | Information we may collect Personal and tax details | Why we collect the information Validation of IRD numbers. |
| Konnect Net | Contact Details konnectnet.com Address: 13-15 Teed Street, Newmarket, Auckland 1023, New Zealand | Information we may collect Personal information, including health information. | Why we collect the information To inform our underwriting and claims assessment of new and existing life insurance policies that are, or could be, insured by Co-operative Life Limited. |
| Marketing Impact | Contact Details marketingimpact.co.nz Address: 4 Adelaide Road, Mount Cook, PO Box 6364, Wellington 6141 | Information we may collect Email addresses, opt out confirmations. | Why we collect the information To manage subscriptions for email communications. |
| Mastercard | Contact Details mastercard.co.nz/en-nz Address: Mastercard House, Level 3, 136, Customs Street West, Viaduct Precent, Auckland 1010, New Zealand Mastercard Privacy Notice | Information we may collect Transaction and card-related information. | Why we collect the information Provision of card services. Mastercard collects cardholder data for administering card provisioning payment processing, settlement and fraud prevention purposes. |
| New Zealand Police | Contact Details police.govt.nz Address: 180 Molesworth Street, Wellington | Information we may collect Personal information, such as name, date of birth, address. | Why we collect the information Law enforcement purposes, for example on active investigations. |
| Sequential | Contact Details gosequential.com Address: 11/256 Campbell Parade, Bondi Beach, NSW 2026, Australia | Information we may collect Loan amount and property address. | Why we collect the information Managing mortgage securitisation trusts. |
| Verestro | Contact Details verestro.com Address: 10 Promienna St., 03-672, Warsaw, Poland | Information we may collect Limited customer, device and token information for customers who have chosen to use digital wallets. | Why we collect the information Enables digital card services. |
| Westpac | Contact Details westpac.co.nz Address: Level 8, 16 Takutai Square, Auckland 1010 Westpac Privacy Policy | Information we may collect Card account and customer details. | Why we collect the information Westpac receives customer details along with card account and transaction data to enable transaction processing, account management and fraud protection services. |