Terms and Conditions

For a limited time we are offering a discounted 0.1% off the 1-year owner-occupied fixed interest rate, and a 1% cashback offer up to $15,000, available on qualifying new lending to refinance an owner‑occupied home (as determined by The Co-operative Bank).

To be eligible for the cashback, the home loan must have been drawn down with The Co‑operative Bank between 10 March 2026 and 31 August 2026 (the Campaign Period).

Lending must be used by the applicant(s) to refinance an owner‑occupied home.

Eligibility Criteria

The recipient of this offer must meet all of the following criteria:

  • Be a current Co‑operative Bank customer.
  • Be refinancing a home loan from another mortgage provider.
  • Be refinancing a less than 80% LVR, Owner Occupied home loan.
  • Be the primary or secondary borrower in The Co‑operative Bank Home Loan application.
  • Have submitted their mortgage application directly with The Co‑operative Bank.
  • The home loan application must be made during the campaign period.
  • Home Loan amount must be $100,000 or more.

The cashback is conditional on the lending being drawn down and staying with The Co‑operative Bank for at least 36 months from the date the cash back is paid to the customer’s nominated account (the cashback period). If it does not, the cashback must be repaid on a pro‑rata, monthly basis.

For example, if a customer refinances their home loan to another bank after 12 months, there would still be 24 months left in the cashback period and the customer would be required to repay 2/3 of the cashback received.

We may also require repayment of the cashback where a customer substantially repays their home loan within 12 months (except where we expressly agree otherwise).

Cashbacks are paid to the borrower’s Co‑operative Bank account within 5 working days of the home loan being fully drawn down (including any revolving credit facilities being utilised).

Lending criteria, interest rates, terms, conditions and exclusions apply and are subject to change.