Support for customers affected by the severe weather
Customers with Co‑operative Bank Home, Contents or Car Insurance can find helpful information and how to make a claim here
For customers who may require emergency financial assistance, we are available on 0800 554 554 between 8am – 7pm Monday to Friday and 9am – 4pm over the weekend.
Depositors Compensation Scheme
The Depositor Compensation Scheme is a government scheme, created to provide protection for customers who have deposits with New Zealand deposit takers, including The Co-operative Bank. The scheme provides protection for customer deposits up to $100,000 per deposit taker, in the unlikely event a deposit taker fails.