Ravi got into banking because of a home loan: his own. Buying his first home showed him how much difference the right person in your corner can make, and nearly nine years later, he’s that person for his customers.

His favourite part of the job is making the call to say a loan’s been approved, especially when someone has spent months or years saving to get there. Before that comes the detailed work, which he enjoys just as much: working through the numbers, weighing up the options and finding what fits.

Property and personal finance aren’t just work for Ravi. He reads up on both in his spare time, when he’s not exploring Auckland with his family or keeping active.