Providing cover when you need it

Together with our trusted insurance partner IAG New Zealand Limited (IAG), we provide a range of insurance products that can provide a financial safety net when you need it most. You can manage both your banking and insurance with our mobile app and internet banking.

Co-operative Bank and IAG logo

Home insurance

Insurance for the place you call home.

Your home is likely to be your biggest asset. Insurance cover can help protect, your home, in the event of a natural hazard, accident or fire.

Learn more

Contents insurance

Insurance for the things that matter to you.

The things inside your house are what makes it a home. Cover for the contents of your home including valuables like jewellery, cameras, art or sports equipment are protected in case they’re lost, stolen or damaged.

Learn more

Landlord's insurance

Cover for your rental home and contents from the unexpected, including the option to have lost rent covered if your tenant vacates your rental home without giving the required notice.

Learn more

Car insurance

Get insured before you hit the road.

Cover for your car if it's stolen or damaged by fire or an accident.

Learn more

Get a quote

If you are an existing Co‑operative Bank customer, you can get a quick quote online through your IAG insurance hub, accessed through the Open & Apply menu in our mobile app or internet banking.

Or, if you would prefer to speak with someone, you can call us on 0800 554 554.

If you are looking to join the bank, you can get started online.

Co-operative Bank Team Member on phones

Managing your insurance online

You can manage your insurance(s) online using your IAG insurance hub, available through our mobile app and internet banking. You can:

  • get a quote or buy insurance

  • update your sums insured, excess amount, and add or remove optional benefits

  • make a premium payment or change your payment plan

  • view and download your insurance documents

    Find out more

Customer on mobile phone

Need to make a claim?

Call the IAG Claims Team

0800 425 025

  • Monday to Friday, 8am to 6pm
  • Closed Saturday, Sunday and public holidays

For commercial insurance claims call

0800 340 333

  • Monday to Friday, 8am to 5pm
  • Closed Saturday, Sunday and public holidays

General enquiries

Call the IAG Sales and Service Team

0800 340 333

  • Monday to Friday, 8am to 5pm
  • Saturday and Sunday, 9am to 5pm
  • Closed on public holidays


The Co-operative Bank General Insurance is arranged and distributed by The Co-operative Bank Limited and underwritten by IAG New Zealand Limited (IAG). When making decisions about insurance you should read the policy wording at co-operativebank.co.nz/iaginsurancepolicy.

The Co-operative Bank does not provide financial advice in relation to The Co-operative Bank Limited General Insurance. IAG has a relationship with The Co-operative Bank to provide insurance policies to their customers. If you purchase an insurance product underwritten by IAG from The Co-operative Bank, IAG pays the Bank commissions and other fees for its services.

For a copy of IAG’s disclosure information go to iag.co.nz/financial