Insurance for the things that matter to you.
The things inside your house are what makes it a home. Insure the contents of your home including valuables like jewellery, cameras, art or sports equipment in case they’re lost, stolen or damaged. You can manage both your banking and insurance with our mobile app and internet banking.
Benefits that may work for you
Sudden and accidental loss or damage
Cover to repair or replace most items if they’re accidentally lost, damaged, or stolen. Individual items, such as jewellery and cameras, have policy limits unless a higher limit is specified.
Moving home cover
Cover up to your Contents Sum Insured for specified perils, including storm or flood. For all other loss or damage, $10,000 per event. Cover extends to contents in a storage facility for up to 14 days.
Overseas travel cover
If you’re travelling to Australia or the South Pacific islands for three weeks or less, your personal effects are automatically covered up to a total of $5,000.
Glasses, dentures and hearing aids
If you add this optional benefit, there will be no excess if your claim is only for spectacles, dentures or hearing aids. If you do not purchase this benefit your excess applies on any claim for these items.
Temporary accommodation
If your main residence is unliveable because of loss of or contamination damage, IAG will cover up to $30,000 for temporary accommodation costs. for you and your family. Your pets are covered too.
Home office equipment
Office furniture & office equipment used for your own business are covered in the event of an accidental loss up to $10,000 if the loss happens at your home. If the accidental loss happens while you are away from home temporarily, you are covered up to $1,500.
Get a quote
If you are an existing Co‑operative Bank customer, you can get a quick quote online through your IAG insurance hub, accessed through the Open & Apply menu in our mobile app or internet banking.
Or, if you would prefer to speak with someone, you can call us on 0800 554 554.
If you are looking to join the bank, you can get started online.
Need to make a claim?
Call the IAG Claims Team
- Monday to Friday, 8am to 6pm
- Closed Saturday, Sunday and public holidays
For commercial insurance claims call
- Monday to Friday, 8am to 5pm
- Closed Saturday, Sunday and public holidays
General enquiries
Call the IAG Sales and Service Team
- Monday to Friday, 8am to 5pm
- Saturday and Sunday, 9am to 5pm
- Closed on public holidays
Understanding your insurance
How premiums are calculated
Insurance premiums are reviewed and calculated each year to account for any changes to the cost of providing cover. You can learn more about personalised pricing and what makes up your premium here.
Understanding your contents sum insured
Your contents sum insured is the total amount your belongings are covered for. It’s the maximum amount you can claim for loss or damage to your belongings in a single event, after any applicable excesses.
You should review your sum insured regularly to make sure it reflects any additional items you’ve purchased and accounts for inflation.
Using the contents sum insured calculator can help you work out what it might cost to replace your contents. It’s important to get this amount right so you have enough cover in the event of a total loss, or damage to your belongings.
The contents Sum Insured Calculator is an independent tool that helps you calculate your things room-by-room and provides a total estimated value of your contents
Managing your insurance online
You can manage your insurance(s) online using your IAG insurance hub, available through our mobile app and internet banking. You can:
- get a quote or buy insurance
- update your sums insured, excess amount, and add or remove optional benefits
- make a premium payment or change your payment plan
- view and download your insurance documents
What else do you need to protect?
Home
Your home is likely to be your biggest asset, so it’s important to make sure you are covered for sudden or accidental damage to your home so you and your family can get back on your feet.
Landlord's
Cover for your rental property with insurance that’s tailored specifically to landlords.
Car
Get insured before you hit the road. Car insurance designed to provide cover in the event of accidental damage, fire or theft.
Life and living insurance
Life insurance, with optional trauma cover that can provide financial protection for you and your loved ones even if the worst happens.
The Co-operative Bank General Insurance is arranged and distributed by The Co-operative Bank Limited and underwritten by IAG New Zealand Limited (IAG). When making decisions about insurance you should read the policy wording at co-operativebank.co.nz/iaginsurancepolicy.
The Co-operative Bank does not provide financial advice in relation to The Co-operative Bank Limited General Insurance. IAG has a relationship with The Co-operative Bank to provide insurance policies to their customers. If you purchase an insurance product underwritten by IAG from The Co-operative Bank, IAG pays the Bank commissions and other fees for its services.
For a copy of IAG’s disclosure information go to iag.co.nz/financial
Check out Co‑operative Life's Financial Strength Rating & Solvency here. When making decisions about insurance you should read the policy wording here.
Loan Instalment Care is underwritten by Co-operative Life Limited, a wholly owned subsidiary of The Co-operative Bank Limited.