Cover for the place you call home
Home Insurance - cover that helps to provide a financial security net for you and your family. You can manage both your banking and insurance with our mobile app and internet banking.
Benefits that may work for you
Replacement cover for qualifying homes
If your home is damaged by fire or an explosion (not caused by a natural hazard), your policy covers the repair or rebuild costs for the entire floor area, even if it ends up costing more than your home sum insured.*
*To qualify, you’ll need to choose a sum insured value equal to, or higher than, the amount recommended by Cotality Sum Sure calculator. Or, if your home is worth over $1.5 million, a licenced property valuer.
Accidental damage cover
Sudden and accidental damage including damage from storms and flooding, up to the total sum insured of your home.
Customise your cover
Customise your policy and only pay for the optional benefits you want and need including:
- Excess-free cover for glass and bathroom fixtures
- Replacement of matching floor coverings
- Additional costs for heritage homes
You can add an optional benefit(s) through your IAG insurance hub.
Choose your payment frequency
You can pay your premiums fortnightly, monthly or annually – whichever suits. The total you pay for the yearly premium will be the same regardless.
Get a quote
If you are an existing Co‑operative Bank customer, you can get a quick quote online through your IAG insurance hub, accessed through the Open & Apply menu in our mobile app or internet banking.
Or, if you would prefer to speak with someone, you can call us on 0800 554 554.
If you are looking to join the bank, you can get started online.
Need to make a claim?
Call the IAG Claims Team
- Monday to Friday, 8am to 6pm
- Closed Saturday, Sunday and public holidays
For commercial insurance claims call
- Monday to Friday, 8am to 5pm
- Closed Saturday, Sunday and public holidays
General enquiries
Call the IAG Sales and Service Team
- Monday to Friday, 8am to 5pm
- Saturday and Sunday, 9am to 5pm
- Closed on public holidays
Understanding your insurance
How premiums are calculated
Insurance premiums are reviewed and calculated each year to account for any changes to the cost of providing cover. You can learn more about personalised pricing and what makes up your premium here.
Understanding your sum insured
Your home sum insured is the estimated amount it would cost to rebuild your home. It needs to cover materials, labour, as well as expenses like demolition costs, consents and other fees.
The Cotality Sum Sure calculator is an independent tool that can help you work out the total rebuild cost. You can compare this value against your own calculations to get an estimate of your rebuild costs.
Managing your insurance online
You can manage your insurance(s) online using your IAG insurance hub, available through our mobile app and internet banking. You can:
- get a quote or buy insurance
- update your sums insured, excess amount, and add or remove optional benefits
- make a premium payment or change your payment plan
- view and download your insurance documents
What else do you need to protect?
Contents
The things inside your house are what makes it a home. Cover for your personal belongings, so you can recover in the event of a natural disaster, accident or burglary.
Landlord's
Cover for your rental property with insurance that’s tailored specifically to landlords.
Car
Get insured before you hit the road. Car insurance designed to provide cover in the event of accidental damage, fire or theft.
Life and living insurance
Life insurance, with optional trauma cover that can provide financial protection for you and your loved ones even if the worst happens.
The Co-operative Bank General Insurance is arranged and distributed by The Co-operative Bank Limited and underwritten by IAG New Zealand Limited (IAG). When making decisions about insurance you should read the policy wording at co-operativebank.co.nz/iaginsurancepolicy.
The Co-operative Bank does not provide financial advice in relation to The Co-operative Bank Limited General Insurance. IAG has a relationship with The Co-operative Bank to provide insurance policies to their customers. If you purchase an insurance product underwritten by IAG from The Co-operative Bank, IAG pays the Bank commissions and other fees for its services.
For a copy of IAG’s disclosure information go to iag.co.nz/financial
Check out Co‑operative Life's Financial Strength Rating & Solvency here. When making decisions about insurance you should read the policy wording here.
Loan Instalment Care is underwritten by Co-operative Life Limited, a wholly owned subsidiary of The Co-operative Bank Limited.