Be prepared before you hit the road.

Car insurance is a smart move. It helps to cover you if the unexpected happens or if there's an accident on the road. Get cover for your car by choosing one of our three flexible policy options. You can customise your cover and only pay for what you need. You can manage both your banking and insurance with our mobile app and internet banking.

Choosing the cover to suit your needs

It is important to clearly understand the different levels of cover so you can make the right decision to suit your needs.

Comprehensive

Comprehensive cover will cover you for accidental loss or damage to your car, as well as damage you cause to someone else’s vehicle or property. You can also purchase optional benefits such as Roadside Rescue and Excess-free glass.

Third Party, Fire and Theft

Third Party, Fire & Theft cover will cover you for theft (including attempted theft) and fire damage to your car, damage to your car caused by an uninsured driver and cover if you cause damage to someone else’s vehicle or property. You can also purchase optional benefits such as Roadside Rescue and Excess-free glass.

Third Party Only

Third Party Only cover will cover damage to your car caused by an uninsured driver and cover if you cause damage to someone else’s vehicle or property. You can also purchase optional benefits such as Roadside Rescue and Excess-free glass

Compare your cover options

What we coverComprehensiveThird Party, Fire and TheftThird Party Only
Sudden and accidental loss of or damage to your vehicleYesFire, theft and attempted theft and ‘Uninsured motorist damage’ benefit onlyUninsured motorist damage’ benefit only
Legal liability YesYesYes
Repair guarantee on repairs by our preferred repairers as part of your claim, while you own your vehicle YesYesYes
Incorrect fuelYesNoNo
Replacement of keys and locks (excess-free for claims up to $500) YesNoNo
Roadside Rescue

Optional benefit available to purchase.

Available to purchaseAvailable to purchaseAvailable to purchase
TrailerAvailable to purchaseNoNo

Get a quote

If you are an existing Co‑operative Bank customer, you can get a quick quote online through your IAG insurance hub, accessed through the Open & Apply menu in our mobile app or internet banking.

Or, if you would prefer to speak with someone, you can call us on 0800 554 554.

If you are looking to join the bank, you can get started online.

Co-operative Bank Team Member on phones

Roadside Rescue

Roadside Rescue is an optional benefit that can be purchased. Adding the benefit to your policy can give you comfort when out and about and get you moving again.

With Roadside Rescue;

  • assistance is available 24/7 for you, or anyone driving your car
  • you’re eligible for up to 5 call-outs each year
  • you can receive up to 5 litres of emergency fuel (petrol or diesel)
  • you can have your car towed to a repairer if you have broken down
  • if your car is electric or hybrid - Roadside Rescue can deliver a fast charge or take you to a near charging station.
  • you can get help back into your car if your keys are locked inside.

You can add this optional benefit via the IAG insurance hub. For more information, visit the Roadside Rescue terms and conditions.

If you have Roadside Rescue and need help, call 0800 COOP RR (0800 266 777)

How premiums are calculated

Insurance premiums are reviewed and calculated each year to account for any changes to the cost of providing cover. You can learn more about personalised pricing and what makes up your premium here.

Need to make a claim?

Call the IAG Claims Team

0800 425 025

  • Monday to Friday, 8am to 6pm
  • Closed Saturday, Sunday and public holidays

For commercial insurance claims call

0800 340 333

  • Monday to Friday, 8am to 5pm
  • Closed Saturday, Sunday and public holidays

General enquiries

Call the IAG Sales and Service Team

0800 340 333

  • Monday to Friday, 8am to 5pm
  • Saturday and Sunday, 9am to 5pm
  • Closed on public holidays


Managing your insurance online

You can manage your insurance(s) online using your IAG insurance hub, available through our mobile app and internet banking. You can:

  • get a quote or buy insurance

  • update your sums insured, excess amount, and add or remove optional benefits

  • make a premium payment or change your payment plan

  • view and download your insurance documents

    Find out more

Customer on mobile phone

The Co-operative Bank General Insurance is arranged and distributed by The Co-operative Bank Limited and underwritten by IAG New Zealand Limited (IAG). When making decisions about insurance you should read the policy wording at co-operativebank.co.nz/iaginsurancepolicy.

The Co-operative Bank does not provide financial advice in relation to The Co-operative Bank Limited General Insurance. IAG has a relationship with The Co-operative Bank to provide insurance policies to their customers. If you purchase an insurance product underwritten by IAG from The Co-operative Bank, IAG pays the Bank commissions and other fees for its services.

For a copy of IAG’s disclosure information go to iag.co.nz/financial

Check out Co‑operative Life's Financial Strength Rating & Solvency here. When making decisions about insurance you should read the policy wording here.

Loan Instalment Care is underwritten by Co-operative Life Limited, a wholly owned subsidiary of The Co-operative Bank Limited.