Support for customers affected by the severe weather

Customers with Co‑operative Bank Home, Contents or Car Insurance can find helpful information and how to make a claim here

For customers who may require emergency financial assistance, we are available on 0800 554 554 between 8am – 7pm Monday to Friday and 9am – 4pm over the weekend.

You can close a bank account by calling us on 0800 554 554. This cannot be done in our mobile app or internet banking.

If you've been experiencing any issues that have led you to be unhappy with your accounts, please reach out so we can help.

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If you need further information or assistance, our team are here to help. Get in touch with our Contact Centre or your local branch.



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