Support for customers affected by the severe weather

Customers with Co‑operative Bank Home, Contents or Car Insurance can find helpful information and how to make a claim here

For customers who may require emergency financial assistance, we are available on 0800 554 554 between 8am – 7pm Monday to Friday and 9am – 4pm over the weekend.

Mobile app

Receive paper statements - You can choose to get paper statements for the account using the Receive paper statements slider.

There is a charge of $1.50 per paper statement.

Girl looking at her account in the Co-operative Bank mobile app

Internet Banking

Posted statements - You can choose to get paper statements for the account using the Posted statements slider.

If you choose to receive posted statements, you will need to confirm this in the pop-up window.

There is a charge of $1.50 per paper statement.

House

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If you need further information or assistance, our team are here to help. Get in touch with our Contact Centre or your local branch.



Help & support topics

Managing your account & everyday banking

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Insurance

Internet & mobile banking

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