You can find your customer number in the following places:
- In the Mobile app
- On your Statement
- On the back of your EFTPOS card (not Debit Mastercard or Fair Rate Credit Card).
Mobile app
- Log into the mobile app.
- You’ll find your seven-digit customer number directly under your name at the top of the main Menu.
On your Statement
On the statement for any Current or Savings account that you own, just above the list of transactions is the account number labelled Account No. Your customer number is the first 7 digits of this number.
Note: If the account statement is for a joint account, the customer number on the statement might belong to the primary holder of the account, which may not be you.
If you’re still having problems locating your customer number, call us on 0800 554 554.